STEP 1 : Request Pickup
Regarding pickup time
Our staff will visit you between 9am and 6pm on weekdays and 9am and 12pm on Saturdays. Sunday is closed. The time frame is 2 hours.Reservations are given priority, so please inquire through our contact form to confirm availability.1
Request Laundry Pickup
Please contact us by phone or through the pickup request email form. We will contact you back with the time our delivery staff will visit.
2
Time Specification OK!
It's fine even for busy people. Please specify a date and time that is convenient for you.
3
Small Quantities OK!
We will visit even if you have a small amount of items for cleaning! We can also visit your hotel if you are staying there.
STEP 2: Pickup by Laundry Staff
Our Sales Staff Will Visit
Our sales staff will visit corporate and individual customers at their homes on the specified date. We will check the cleaning items and provide estimates at your doorstep. Feel free to consult us about stain removal, clothing alterations, rush orders, etc.
Selectable Payment Methods
Payment options include cash, credit card, electronic money, You can choose according to your budget and convenience! Detailed payment methods are listed below.
Rush Orders Available
For those in a hurry, we can have your items ready by the second business day. There are some items that cannot be finished in time, so there may be times when we are unable to respond..
Face-to-Face for Peace of Mind
If you have any dissatisfaction, concerns, or requests regarding your usual cleaning, please let us know. We will do our best to resolve them!
STEP 3: Laundry Cleaning
Careful Cleaning at the Factory
We will carefully clean your items according to their materials at our factory. Our cleaning factory is a well-established facility with trust and proven results.
Professional Finishing
Skilled craftsmen will wash and finish your items according to their materials. For those particular about shirt finishing, we recommend hand finishing. Clothing takes about 3 days to complete.
STEP 4: Delivery
Free Delivery
Our sales staff will deliver to your company or home free of charge. The shortest delivery time is two business days. If a delivery box is available, we can deliver there as well. Please contact us if the delivery time is inconvenient. We can also leave items at the hotel front desk.
Delivery Date and Time Specification OK!
We will deliver on the date and time that suits your schedule. Please consult with our delivery staff!
Payment Methods and Settlement
For Individual Customers
Payment is collected at the time of pickup
- Cash payment
- Cashless payment / Credit card payment
For Corporate Customers
- Cash payment
- Cashless payment / Credit card payment
- Invoice payment
Feel free to contact us anytime through our website